Privacy Policy

Bhromon Sathi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and contact details
• Date of birth, gender, and nationality
• Passport details and other identification documents
• Payment information and billing address
• Emergency contact information

Travel Information

• Travel preferences and special requirements
• Itinerary details and travel dates
• Accommodation preferences
• Dietary restrictions and health information

Technical Information

• IP address, browser type, and device information
• Cookies and usage data
• Website interaction data

We use the collected information for various purposes:

We may share your information in the following circumstances:

• Service Providers: With hotels, transport providers, guides, and other necessary service providers to fulfill your travel arrangements
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Safety Emergencies: In emergency situations where health or safety is at risk
• With Your Consent: When you explicitly consent to the sharing of your information

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Enable enhanced functionality and personalization
• Targeting Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and firewalls
• Regular security assessments
• Limited access to personal information
• Secure payment processing

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Booking information: 7 years from the date of travel for legal and accounting purposes
• Marketing data: Until you unsubscribe or request deletion
• Website analytics: 26 months from last interaction
• Customer service communications: 3 years from resolution

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to access and obtain copies of your personal information
• Correction: The right to correct inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to restrict processing of your information
• Portability: The right to receive your information in a structured format
• Objection: The right to object to certain processing activities
• Withdraw Consent: The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our data practices, please contact us: